posted 05-31-2001 03:34 PM               

The online catalog was light years ahead of previous efforts. Much easier to view & "window shop". The online bidding feature, even though it has a quite few bugs yet to be worked out (might be ebay's problem though, not Superior's), is a positive step in the right direction.

Michael & Alan were both helpful in resolving problems both before & after the auction. First rate service, which I hope will continue.

On a personal note one of my items was mis-listed. Michael bent over backwards to accommodate my wishes to correct the error.

I know some of you don't like Michael, but maybe y'all should reevaluate your opinions & give Michael & Superior a second chance. I give this last auction a grade of B+. I think it might grade an A next auction. (No I'm NOT working for Superior & Michael knows nothing of this post)

Hey gang, how were your experiences, both as sellers & as buyers?

------------------
Happy trails,
Wayne Edelman
(you-are-go-for-tli)

posted 05-31-2001 06:19 PM               

My only complaint? Too much competition from the Internet! But, it is their right to conduct their business as such.

I won about 9 items. I waited about three days before even trying to call them to confirm my bids. I figured they would have their hands full. I drove up Friday and picked my items up. (I do have the luxury of calling in sick from work and only having to drive about 45 miles.)

The Superior staff was very helpful. One young man even helped carry my items down to the car for me.

I was very pleased. I am by no means a seasoned auction person and I was a little bit intimidated by the whole process of bidding so quickly. However, I found the Superior staff very helpful and courteous every step of the way.

------------------
Warm Regards

Douglas Henry