Space News
space history and artifacts articles

Messages
space history discussion forums

Sightings
worldwide astronaut appearances

Resources
selected space history documents

Websites
related space history websites

  collectSPACE: Messages
  Auctions - Reviews & Results
  Regency-Superior December 2008 auction (Page 2)

Post New Topic  Post A Reply
profile | register | preferences | faq | search


This topic is 2 pages long:   1  2 
next newest topic | next oldest topic
Author Topic:   Regency-Superior December 2008 auction
Peter Kemp
Member

Posts: 89
From: Chelmsford, Essex, United Kingdom
Registered: Jul 2002

posted 12-24-2008 07:03 PM     Click Here to See the Profile for Peter Kemp   Click Here to Email Peter Kemp     Edit/Delete Message   Reply w/Quote
Is anybody else experiencing any changes to, or problems with Regency's invoicing in connection with this latest auction?

I've just discovered that over $1100 has been charged to my credit card account and I've not yet even received a Preliminary Invoice for any of the three Items I won.

I had a similar problem in connection with an item I won in their October auction and after an exchange of emails with Alan Lipkin I understood that this resulted from issues concerning bids placed via eBay Live which I had used for that sale.

This time I placed my absentee bids directly with the auction house and other than an email informing me of the results of my bids which I received on the 22nd December,I've heard nothing more which is fair enough having regards to the Christmas holiday.

However, I would have expected, in due course, the courtesy of a more detailed communication confirming the hammer price, commission due and shipping charges at least at the same time or before payment was collected.

Can the more expereinced auction buyers on the Forum tell me if it is usual for auction houses to just collect payments without first letting you know exactly what you are paying for?

------------------
Peter Kemp
Chelmsford
UK

Alan Lipkin
Member

Posts: 76
From: Beverly Hills, CA USA
Registered: Mar 2006

posted 12-26-2008 05:52 PM     Click Here to See the Profile for Alan Lipkin   Click Here to Email Alan Lipkin     Edit/Delete Message   Reply w/Quote
Peter,

You were notified by Email soon after the auction at: psgkemp@btinternet.com (if this email address is not correct, please let us know). You authorized payment via your credit card when you bid in the sale. Your material has already been mailed to you via USPS Express Mail; it was one of the first shipments we sent out after the auction, since you are an excellent customer and we did not want you to have to wait any longer than necessary. Your tracking number is EM297106890, please track it on line.

Alan Lipkin

music_space
Member

Posts: 1050
From: Canada
Registered: Jul 2001

posted 12-27-2008 04:52 AM     Click Here to See the Profile for music_space   Click Here to Email music_space     Edit/Delete Message   Reply w/Quote
Here is a good case for reading the Terms of sale when you buy anything, over an auction or in any other circumstance. Quoted form Regency Superior's:

"3. Payment can be made by Cash, Check, Money Order, or major Credit Card (at no additional cost). Successful bidders who have furnished a credit card will have their lots forwarded immediately; all others will be invoiced, and payment must be remitted in full within 7 days."

I had indeed provided a credit card upon pre-registration, not noticing that it it was not compulsory (I figured that they used it as a credit check). But having read Terms of sale item # 3, and wishing myself to use an other mode of payment, I sent an email to Regency Superior as soon as I presumed to be a winner (even before I was sure that the winning bid was mine), asking them to bill me instead. They obliged, but I've had a nervous couple of days before I received their email to that effect...

Alan will note that customers may be inconvenienced by this Terms of sale provision, for various legitimate, practical reasons. While I understand that a credit card is a convinient and the least invasive way to pre-check someone's credit, I suggest that Regency-Superior put a "check box" in their bidding registration Web form next to a statement such as "I have provided my credit card number for credit verification only. Please do not charge my credit card automatically should I win an item; bill me instead".

------------------
François Guay
Collector of litterature, notebooks, equipment and memories!

SpaceSteve
Member

Posts: 330
From: San Antonio TX, USA
Registered: Apr 2004

posted 12-28-2008 12:18 AM     Click Here to See the Profile for SpaceSteve   Click Here to Email SpaceSteve     Edit/Delete Message   Reply w/Quote
I second Francois' suggestion above.

Steve

dsenechal
Member

Posts: 402
From:
Registered: Dec 2002

posted 01-02-2009 09:55 AM     Click Here to See the Profile for dsenechal   Click Here to Email dsenechal     Edit/Delete Message   Reply w/Quote
Did anyone else had a problem with online live bidding during this auction? I had bid on lot 746 Gemini Capsule Desk Model. My highest bid on ebay live was $350, however shortly thereafer I received an email that I was the high bider at $425, and I also received an invoice from Regency-Superior to that effect. I contacted Regency-Superior and they referred me to ebay. I contacted ebay and they referred me to Regency-Superior. I really don't want any problems or hard feelings with Regency Superior, but I also don't want to pay $75 more than I'd bid. Anyone else have a similar experience (or any suggestions)? Thanks. David Senechal

capoetc
Member

Posts: 1705
From: Newnan GA (USA)
Registered: Aug 2005

posted 01-02-2009 10:34 AM     Click Here to See the Profile for capoetc   Click Here to Email capoetc     Edit/Delete Message   Reply w/Quote
The extra $75 wasn't the e-Bay buyer's fee, was it?

------------------
John Capobianco
Camden DE

liebeek
Member

Posts: 246
From: the netherlands
Registered: Jan 2008

posted 01-02-2009 10:52 AM     Click Here to See the Profile for liebeek   Click Here to Email liebeek     Edit/Delete Message   Reply w/Quote
I did not receive an invoice yet. Anyone else who has this same experience?

Ruud

Ben
Member

Posts: 1843
From: Daytona Beach, FL
Registered: May 2000

posted 01-02-2009 11:10 AM     Click Here to See the Profile for Ben   Click Here to Email Ben     Edit/Delete Message   Reply w/Quote
I never received the second invoice specifying the shipping amount.

music_space
Member

Posts: 1050
From: Canada
Registered: Jul 2001

posted 01-02-2009 11:14 AM     Click Here to See the Profile for music_space   Click Here to Email music_space     Edit/Delete Message   Reply w/Quote
I had a few brief exchange with someone at R-S (read above). Among other things, I provided them with a shipping address. They said that they were going to bill me after processing credit-card-paying customers.

So I'm not too worried with not being formally billed at this point.

dsenechal
Member

Posts: 402
From:
Registered: Dec 2002

posted 01-02-2009 12:32 PM     Click Here to See the Profile for dsenechal   Click Here to Email dsenechal     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by capoetc:
The extra $75 wasn't the e-Bay buyer's fee, was it?


No, at first glance, I thought that, too. But the invoice was for $425 plus an additional $93.50 for a total of $518.50.

Dave

bthumble
Member

Posts: 152
From: Houston, Texas USA
Registered: Nov 2007

posted 01-02-2009 12:47 PM     Click Here to See the Profile for bthumble   Click Here to Email bthumble     Edit/Delete Message   Reply w/Quote
I received a second invoice a couple of days ago for the freight charge. Does anybody know how long it will take to receive? The auction was on December 19th.

Thanks

Jerry

liebeek
Member

Posts: 246
From: the netherlands
Registered: Jan 2008

posted 01-05-2009 03:14 PM     Click Here to See the Profile for liebeek   Click Here to Email liebeek     Edit/Delete Message   Reply w/Quote
I received my invoice although I am not sure if it is the final one. It is a bit dubious. I don't mind the long wait for this first mail after the auction but I was rather taken aback by the very high shipping cost mentioned. Last auction it was much less while I had more.

Any others in Europe with the same "shock"?

Ruud

ilbasso
Member

Posts: 1494
From: Greensboro, NC USA
Registered: Feb 2006

posted 01-06-2009 02:39 PM     Click Here to See the Profile for ilbasso   Click Here to Email ilbasso     Edit/Delete Message   Reply w/Quote
I got the preliminary invoice and was intending to pay by PayPal when the final invoice came. I moved funds from my checking account into the account that's linked to my PayPal account.

I was surprised to find the Regency-Superior package in today's mail. I never got a final invoice. I checked my main checking account, and R-S had debited funds from the account on 12/30, which caused the account to overdraw. If I had received a final invoice, I would have paid with PayPal.

I guess I learned the lesson not to give a debit card number when asked to supply a credit card for verification purposes.

Peter Kemp
Member

Posts: 89
From: Chelmsford, Essex, United Kingdom
Registered: Jul 2002

posted 01-07-2009 06:34 PM     Click Here to See the Profile for Peter Kemp   Click Here to Email Peter Kemp     Edit/Delete Message   Reply w/Quote
I picked up my items from the local Parcelforce depot today after paying HM R & C's duty and the high fee the Post Office charge to collect it.

The packet had been opened and examined by Customs and had not been very well packed before being resealed.

Luckily nothing was damaged but there was absolutely no indication of the person or Customs official who carried out the examination, just a yellow sticker saying it had been opened.

I expect that the chances of doing anything about any damage that had been caused would be absolutely nil.

I thank Alan Lipkin for clarifying the status of the credit card I registered with Regency and how the after auction administration works in respect of absentee bidders.

I assumed like others that registering my card was primarily to underwrite my bona fides as a genuine bidder and although I am happy for payment to be collected immediately as per the terms and conditions of the auction house, so that my items can be given early shipping I would still have appreciated an email detailing the hammer price, commission and shipping charges before they were depatched to me.

However, I am a relative novice when it comes to adding to my collection via auctions so this has been useful in adding to my level of knowledge.

------------------
Peter Kemp
Chelmsford
UK

gliderpilotuk
Member

Posts: 3043
From: London, UK
Registered: Feb 2002

posted 01-08-2009 04:14 PM     Click Here to See the Profile for gliderpilotuk   Click Here to Email gliderpilotuk     Edit/Delete Message   Reply w/Quote
Look on the bright side: "Dear Leader" Gordon reduced VAT by 2.5% to make us all feel sooo much better!

While you may be able to claim back 10% of the VAT I agree that the Parcel-farce charge is outrageous at £13 or so. It is effectively another tax as you are paying them to do the job that Customs are supposed to do, ie assess and collect duties.

Paul

Ben
Member

Posts: 1843
From: Daytona Beach, FL
Registered: May 2000

posted 01-13-2009 04:18 PM     Click Here to See the Profile for Ben   Click Here to Email Ben     Edit/Delete Message   Reply w/Quote
Just a note that my lot arrived today.


This topic is 2 pages long:   1  2 

All times are CT (US)

next newest topic | next oldest topic

Administrative Options: Close Topic | Archive/Move | Delete Topic
Post New Topic  Post A Reply
Hop to:

Contact Us | The Source for Space History & Artifacts

Copyright 1999-2012 collectSPACE.com All rights reserved.


Ultimate Bulletin Board 5.47a





advertisement