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  Poll: Lunar Legacies eBay-style auction site

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Author Topic:   Poll: Lunar Legacies eBay-style auction site
lunarlegacies
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Posts: 123
From: Merritt Island, FL
Registered: Mar 2009

posted 08-11-2010 06:10 PM     Click Here to See the Profile for lunarlegacies   Click Here to Email lunarlegacies     Edit/Delete Message   Reply w/Quote
I was reading all the posts about Astro-Auction and wanted to let you know that we have the software and the ability to do a similar eBay-type space auction. It would take a month or so to get it together.

We would like to gauge the interest in a site like this so our question would be are there consignors out there? How much of a nominal flat fee would you think we should charge to make it attractive to consignors? It will certainly be less than eBay.

Please let us know. If we get a positive response we will consider getting it set-up.

Donnis and Jan
Lunarlegacies.com

SpaceAholic
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Posts: 4437
From: Sierra Vista, Arizona
Registered: Nov 1999

posted 08-11-2010 06:48 PM     Click Here to See the Profile for SpaceAholic   Click Here to Email SpaceAholic     Edit/Delete Message   Reply w/Quote
Yes - 2.5 percent of final sale value (everything above $100), minimum list fee $2.50

Guillaume
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Posts: 51
From: Alsace / France
Registered: Apr 2010

posted 08-11-2010 07:40 PM     Click Here to See the Profile for Guillaume   Click Here to Email Guillaume     Edit/Delete Message   Reply w/Quote
SpaceAholic's suggestions seem really fair. The high listing fee should keep frivolous sellers out. Making the seller pay a little something to list an item would also offer some basic protection against anonymous scammers.

mjanovec
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Posts: 3811
From: Midwest, USA
Registered: Jul 2005

posted 08-11-2010 11:34 PM     Click Here to See the Profile for mjanovec   Click Here to Email mjanovec     Edit/Delete Message   Reply w/Quote
I am all in favor of such an auction site and would happily participate!

However, I think the listing fee should be a little lower...or there could be a scaled approach (such as $0.50 for items starting under $50, $1.00 for items between $50-$100, $2.00 for items between $100-$200, etc.) to listing fees. Perhaps add $2.00 to any listing fee with a reserve.

Keeping listing fees cheap will encourage more sellers to get active (which in turn will bring a wider variety of items to the auction). However, even a nominal listing fee will prevent sellers from endlessly re-listing the same items over and over again...as sometimes happened at Astro Auction.

spaceflori
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Posts: 1499
From: Germany
Registered: May 2000

posted 08-12-2010 12:09 AM     Click Here to See the Profile for spaceflori   Click Here to Email spaceflori     Edit/Delete Message   Reply w/Quote
Count me in, too!

I would avoid any listing fees but concentrate on selling fees like Amazon is doing. Certainly this attracts also not so attractive (too expensive) offers on the other hand but I still believe to be long term successful vs. eBay you need to alter their fee model (which turns out to be more and more outrageous in fees).

Also I probably don't need to tell you (and I don't know the legal situation in the US) as you ran auctions before, but keep the legal situation of online auctions in mind. I spoke to a lawyer here several years ago about this and it's a no-go in Germany. Too many traps with online auctions. Sad but true.

I'd be happy to make PR through my customer list once it's running! All the best and I'm looking forward to it.

spaced out
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Posts: 3110
From: Paris, France
Registered: Aug 2003

posted 08-12-2010 02:21 AM     Click Here to See the Profile for spaced out   Click Here to Email spaced out     Edit/Delete Message   Reply w/Quote
You need to be very careful with any fee structure. AA has had very low turnover in recent years and the bulk sellers like mintspace relied on free listings to be able to put a large stock of item on as long as it took to sell them.

If sales are too low and there are listing fees of any kind then soon enough sellers will stop listing and the site dies.

Of course the downside of free listings is that a site can soon fill up with ever-relisting items that no-one is interested in or listed at prices that no-one is currently willing to pay.

Not easy to find the right approach.

I think it could defintely work though. A steady flow of sought-after items of the kind Donnis currently lists on eBay every couple of weeks would help.

Donnis might also be able to avoid the sky-high costs of running his live auctions by selling those training-used items in a steady trickle through the new auction site.

That gain alone may be enough to make it financially viable for Donnis.

With final value fees that also undercut eBay's 9% (5% maybe?) you could have a winning formula for other sellers too.

spaceflori
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Posts: 1499
From: Germany
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posted 08-12-2010 02:57 AM     Click Here to See the Profile for spaceflori   Click Here to Email spaceflori     Edit/Delete Message   Reply w/Quote
There is probably no right or wrong with the fee structure anyway - AA had no fees and according to Kim's explanations it still didn't attract enough people. AA was very well guarded as a safe harbor for autographs and other things, still it didn't really boost figures as Kim says.

However AA was not alone, consider all the other auction sites running against eBay, they all closed down ultimately or focused on other things finally.

Without moving too far away from Donnis question ultimately "time" is the simple answer. Most collectors just don't have the time to scan multiple auction sites, stay 24/7/365 online on Facebook, participate in the forums etc etc etc. - that's why they focus on one big player - eBay (in addition to the many bidders not exclusively collecting space who jump into the bidding here and then). It's not the fees, authenticity, offers etc., it's simply "time" for most of us.

So I would suggest to Donnis not to focus too much on fees, but rather ask the questions:

  • is the auction software easy for Donnis to handle, how much time does he want to spend each day maintaining it?
  • What can be done to attract bidders and sellers other than zero or no fees?
    (how about a reverse auction module?)
  • what other things could make such an auction interesting for people to come back and back again and prefer over eBay?
I guess speaking with Kim (if he's willing to share) is the best way to learn what can be possibly done.

Tykeanaut
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Posts: 2212
From: Worcestershire, England, UK.
Registered: Apr 2008

posted 08-12-2010 07:27 AM     Click Here to See the Profile for Tykeanaut   Click Here to Email Tykeanaut     Edit/Delete Message   Reply w/Quote
If it's fairly easy to set up and proves to be viable then why not?

mjanovec
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Posts: 3811
From: Midwest, USA
Registered: Jul 2005

posted 08-12-2010 12:12 PM     Click Here to See the Profile for mjanovec   Click Here to Email mjanovec     Edit/Delete Message   Reply w/Quote
I personally prefer listing fees over post-auction seller's fees...though I realize a small percentage of the final sale may be necessary to collect to make this worth Donnis' time and effort.

No listing fees encourages people to re-list items endlessly. That dilutes the auction in several ways.

  • It forces bidders to wade through the same stuff over and over again to seek out "new" stuff.
  • It makes the unique and interesting items harder to find.
  • It doesn't establish any incentive for sellers to set reasonable prices in order to ensure that items sell within the first round or two.

Even if a listing fee reduces seller traffic a little, it will ultimately keep the auction more "fresh" for everyone involved. New listings won't be stuck in a sea of "stagnant" items.

Perhaps Donnis could establish a "free listing" trial period to get the ball rolling, then set up nominal listing fees once the auction gains some momentum.

Safecoat
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Posts: 93
From: Austin, TX
Registered: Sep 2007

posted 08-12-2010 02:25 PM     Click Here to See the Profile for Safecoat   Click Here to Email Safecoat     Edit/Delete Message   Reply w/Quote
The website Etsy.com charges $0.20 to list an item for four months, then a 3.5% final value fee if your item sells. Something similar might work.

High listing fees will be a turn off to sellers, because on a smaller website with fewer bidders one has to list an item 10-20 times before gets enough exposure to sell.

Playalinda
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Posts: 152
From: Peoria, AZ, USA
Registered: Oct 2009

posted 08-12-2010 04:20 PM     Click Here to See the Profile for Playalinda     Edit/Delete Message   Reply w/Quote
Kim learned his lesson. Not enough traffic on his Astro Auction. Also I believe the starting prices were quite high as an auction style start at 0.99 cent would have realized some low sales prices. I don't know why the name was Astro Auction as most auctions had fixed prices at the high end. Real auctions start at no asking price or the famous 0.99 cents and let the bidders decide what the final price is.

Kim even had rare items from the astronauts collections listed on his Astro Auction. Again not enough to help his doomed auction site.

Finally because of all problems mentioned above I don't believe Donnis will do better than Kim. Not enough exposure.

capoetc
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Posts: 2169
From: McKinney TX (USA)
Registered: Aug 2005

posted 08-12-2010 04:35 PM     Click Here to See the Profile for capoetc   Click Here to Email capoetc     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by Playalinda:
Not enough traffic on his astro auction. Also I believe the starting prices were quite high...
I don't know about the traffic -- I suspect someone kept track of how many "hits" A-A got in a given period of time.

I often saw quite a few people "watching" certain auctions, but I think the high starting bids tended to create a disincentive for people to bid. It did seem essentially like a place for sellers to "take a flyer" on selling items at their top prices (or above, in many cases).

Items listed by Kim himself, including the garage sale items, signed items, and artwork, usually started out at reasonable prices, which I thought was nice.

However, many starting bids for some other sellers' items were already above the price I would pay for that item -- and usually, those things just got re-listed over... and over... and over again.

All that having been said, I would certainly be interested in participating in a new Lunar Legacies auction format. I would definitely recommend steering it away from being a place for sellers to simply try to sell stuff at max starting bids (not sure how to do that)...

How about this idea: Have the fee start at $XX (whatever the right amount is), and then have the fee drop for every 3 bids placed on an item down to the minimum sale charge of $YY. That way, sellers are rewarded for placing reasonable starting bids on items.

Only thing is, you would have to stipulate that if a reserve is used then it must be clearly stated exactly how much the reserve is in the auction description -- otherwise, sellers will put up an Armstrong WSS at a $0.01 starting price with a $7500 reserve just to get lots of bids -- thereby wasting everyone's time in the process.

Just a thought -- not sure if it would work though.

mjanovec
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Posts: 3811
From: Midwest, USA
Registered: Jul 2005

posted 08-13-2010 02:45 AM     Click Here to See the Profile for mjanovec   Click Here to Email mjanovec     Edit/Delete Message   Reply w/Quote
On further thought, here is a really simple system...

Listing fees:

  • Any item starting at $1: FREE
  • Any item starting from $1-$200: $1.00
  • Any item starting over $200: $2.00
  • Adding a reserve to your auction: $3.00
When an item sells, collect a flat percentage of the purchase price... perhaps 3-4%.

jimsz
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From:
Registered: Aug 2006

posted 08-13-2010 07:03 AM     Click Here to See the Profile for jimsz   Click Here to Email jimsz     Edit/Delete Message   Reply w/Quote
Donnis, adding an auction site to your web presence may be worth a shot.

I think the sliding scale is worth considering.

AA was a good site but the reserves were too high in many cases. A auction site tied into your website/auction listings may be a good combination.

Good luck!

spaced out
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Posts: 3110
From: Paris, France
Registered: Aug 2003

posted 08-13-2010 09:57 AM     Click Here to See the Profile for spaced out   Click Here to Email spaced out     Edit/Delete Message   Reply w/Quote
The idea of having free listings for starting prices below is definitely worth considering.

On the other hand the frequently-raised issue of items on AA being listed with too high starting prices of reserves has to be looked at in context.

On eBay you have many people listing items that (a) they don't know the true value of and (b) that they themselves paid little or nothing for.

It is that context that allows sellers to list at low starting prices with no reserve, and which provides buyers with frequent chances to get bargains.

Astro-Auction, and any replacement, is a very different environment. The sellers are either dealers or collectors and therefore know how valuable the items they're offering are. In most cases they will have paid a significant sum for the item - for collectors this will sometimes be more than current the 'going rate', for dealers generally less, but in any case rarely nothing.

You can't really expect a collector who has paid $1000 for an item a few years ago to sell it at auction 99c with no reserve. The risk is just too great.

That's why sellers on AA will often try to get what they think an item is worth. If there are no bidders the seller can try to relist it at a lower price or give up. I don't think it's unreasonable for the collector to try to offer an item for sale at what they think it's worth.

albatron
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Posts: 2732
From: Stuart, Florida
Registered: Jun 2000

posted 08-13-2010 10:05 AM     Click Here to See the Profile for albatron   Click Here to Email albatron     Edit/Delete Message   Reply w/Quote
An excellent idea. My only suggestion is to police it as Kim did, make it a safe haven.

And Donnis certainly has that skill.

yeknom-ecaps
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Posts: 660
From: Northville MI USA
Registered: Aug 2005

posted 08-13-2010 10:23 AM     Click Here to See the Profile for yeknom-ecaps   Click Here to Email yeknom-ecaps     Edit/Delete Message   Reply w/Quote
Would suggest a re-listing fee to prevent "forever" auctions because of too high a price/reserve. Don't charge the re-listing fee if it sells (replace with sale fee)...

Maybe also charge a higher fee for setting a reserve and/or make it so the reserve must be the starting price. Never really understood why reserves aren't listed seems to waste seller and bidders time if it isn't met.

gliderpilotuk
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From: London, UK
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posted 08-13-2010 12:22 PM     Click Here to See the Profile for gliderpilotuk   Click Here to Email gliderpilotuk     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by yeknom-ecaps:
Would suggest a re-listing fee to prevent "forever" auctions because of too high a price/reserve. Don't charge the re-listing fee if it sells (replace with sale fee)
Amen to that. In my opinion, the endless relisting was a real turn-off at AA, even if it kept volume up.

Go for it Donnis... and I support Mark's (mjanovec) latest proposal.

mjanovec
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Posts: 3811
From: Midwest, USA
Registered: Jul 2005

posted 08-13-2010 12:31 PM     Click Here to See the Profile for mjanovec   Click Here to Email mjanovec     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by spaced out:
You can't really expect a collector who has paid $1000 for an item a few years ago to sell it at auction 99c with no reserve. The risk is just too great.

I definitely see your point and agree with what you're saying, but I think a $2.00 listing fee for an item with an expensive starting price isn't too much to ask. For a $1000 item, that's only 0.2% of the item's value. It's much cheaper than mailing the item to a major auction house and paying their fees.

Perhaps one free re-listing per item would be a good idea...which would encourage a lower asking price for the second attempt. Any further listings are subject to listing fees.

Also, there could be a section of the auction where items are offered at a set price...with no bidding...a buy-it-now section, essentially. Those items would have a longer listing time (perhaps 2-3 months), with a set fee based on the asking price. But they would be separate from the regular auction items to avoid diluting the auctions with 7-10 day listings.

idrvball
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Posts: 150
From: Burke, VA USA
Registered: Mar 2009

posted 08-13-2010 12:50 PM     Click Here to See the Profile for idrvball   Click Here to Email idrvball     Edit/Delete Message   Reply w/Quote
I think there are three things that should be addressed here, the listing fee, the final fee, and a way to avoid sniping. I sell a lot of items on eBay, and for me, eBay's fees are reasonable. I think you could almost match the same pricing structure from eBay.

But, I believe where you could differentiate yourself Donnis is by having a way to avoid sniping.

My biggest issue with eBay is that if I put up a valuable item, it might not get any bids until the last 30 seconds. And, by that time, there is no time to raise the bids.

If you can develop software that extends an auction by just even one minute, or two minutes each time a bid is placed at the end of the auction, then I think you will have a competitive advantage over eBay.

Sniping is such a problem. How many times have you lost out on an item on eBay by a dollar when someone comes in at the last two seconds? If you had a way to extend the timer, the auctions would be more fair to the buyers and consignors.

Good Luck Donnis if you do this,
Mike Levine

spaced out
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From: Paris, France
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posted 08-13-2010 01:18 PM     Click Here to See the Profile for spaced out   Click Here to Email spaced out     Edit/Delete Message   Reply w/Quote
Mark - the comments in the second part of my post were not addressed at you. I was okay with your proposed fee structure. My points were aimed at those who complain about items with high starting prices on AA vs e.g. eBay. I was pointing out that sellers on AA know more-or-less what their items are worth, so enormous bargains are not be expected.

A bargain on eBay may mean a guy who paid a postage stamp for an Armstrong signature in 1976 gets $500 for it today. A similar 'bargain' on AA means a fellow collector or dealer has probably lost a serious amount of money.

On the subject of sniping: AA's late bid extension system works well for buyers and sellers. I would only change the extension from 10 minutes to 2 or 3. No-one needs 10 minutes to decide whether to bid again or not - the result at the moment is that people wait 9m30s before re-bidding so an exchange of 6 more bids adds nearly an hour to the end of an auction.

mjanovec
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From: Midwest, USA
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posted 08-13-2010 03:03 PM     Click Here to See the Profile for mjanovec   Click Here to Email mjanovec     Edit/Delete Message   Reply w/Quote
Very good points Chris. Most knowledgable sellers are unlikely to want to sell items at "bargain" prices. The trouble is finding the right balance, so there aren't sellers endlessly re-listing items at unrealistic prices. Often, the right balance is a seller getting less money that they hoped for and the buyer paying a little more than they hoped for.

Another potential problem to consider is people completing their transactions outside of the auction...as a way to circumvent any of the after-sale fees. That probably wasn't a huge concern with Astro Auction, since there were no fees. But it could be a concern at this type of an auction (especially in a setting where most people already know each other and can freely communicate outside of the auction). There may be two possible ways to prevent this type of behavior:

  • Charge an early termination fee to a seller who ends an auction before the original posted ending time.
  • Only allow the auction moderator to terminate an auction early...and only after the seller provides a legitimate reason for doing so.

gliderpilotuk
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From: London, UK
Registered: Feb 2002

posted 08-13-2010 03:38 PM     Click Here to See the Profile for gliderpilotuk   Click Here to Email gliderpilotuk     Edit/Delete Message   Reply w/Quote
quote:
Originally posted by spaced out:
I was pointing out that sellers on AA know more-or-less what their items are worth, so enormous bargains are not be expected.

They may know what they are "worth" (to them alone) but many don't know what the current market price is, hence the stagnancy and constant relists. I'd love to know what item was relisted the most, how little its price flexed over the period and what item has remained unsold for the longest time.

lunarlegacies
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Posts: 123
From: Merritt Island, FL
Registered: Mar 2009

posted 08-13-2010 05:38 PM     Click Here to See the Profile for lunarlegacies   Click Here to Email lunarlegacies     Edit/Delete Message   Reply w/Quote
Thanks everyone for all the great responses and ideas. I realize that this is something I have to think about a long time, and indeed I have had the software now for about six months but have been too busy to do anything with it. And with my next auction coming up on Oct. 16th, I am a bit busy at the moment (I have 200 lots here with another 200-300 for sure coming soon). I am beginning this weekend to list the lots in the next auction at my website. By the way, anyone who wishes to consign something, please let me know as soon as possible.

So having said all that, it may take me another couple of months or so to get all the kinks out of the new eBay type auction site. I will try to address most of the points brought up in the discussion so far.

My goal is to make the new auction site as simple as possible, but still effective and efficient. I agree that some sort of nominal listing fee is necessary, and I especially like the suggestion of the graduated fee schedule to discourage over-pricing and endless re-listing for personal advertisement. I don’t know all the capabilities of the software, but I figure I can eventually hit all the right buttons to set it up to do that. A reasonable listing fee together with a reasonable final value fee will be fine, as long as the final total to the seller is considerably more attractive than eBay's current fees. Can the software do calculations to make the combined listing fee and final value fee come out to some predetermined percentage? Do I even want to have that happen? I don’t know yet.

Additional fees: I have to think about other possible fees such as bold print, highlighted auctions, 3, 10 or 20 day auctions, gobs of pictures, etc. The vast majority of the auctions will be standard and the same, but maybe having an option for enhancement will be useful. What should I charge for that stuff if anything? A remote server will be storing the auction pics and info, but will they charge me extra for the enhancements? I don’t know yet.

Reserves: As many of you already know, I don’t have reserves in my main auctions, but replace them with minimum bids - bidders know where they stand immediately. Reserves are a waste of time too. However, I suppose reserves will have to come into play in the new site in some way. I gotta think about that. Maybe I should just consider any reserve as the starting price for the listing fee calculation.

Sniping: I think a one minute extension will be plenty of time.

Disputes: I really, really don’t want to be an arbiter of every little dispute, especially since I have very little time, but realize that I may have to do so in some way, because eventually one or two will come up. I can guess that I will have the ability to head off some potential disputes by deleting auctions with forged signatures or banning sellers with a history of bad behavior and things such as that. Like eBay, there will certainly be a feedback system that will help. Can sellers end an auction early for free, maybe because they sold the item through a private email exchange? Yes they can, but is there a small fee associated? I don’t know yet. I hate little fees and will try to avoid that if possible.

Categories: Two main categories I suppose: Space and Everything Else. Under the Space category, how about subcategories by program such as Mercury, Gemini, Apollo, etc. Or maybe by the type of item, Patches, Manuals, Autographs, etc. The Everything Else category will be of course anything not space-related. Maybe an Aviation section as well? More to think about and I welcome suggestions.

Thanks again for all the help and I will keep reading over the next weeks for more suggestions. Thanks everyone.

gliderpilotuk
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Posts: 3398
From: London, UK
Registered: Feb 2002

posted 08-14-2010 04:32 AM     Click Here to See the Profile for gliderpilotuk   Click Here to Email gliderpilotuk     Edit/Delete Message   Reply w/Quote
Another thing to consider is the ease of listing. AA has a clean, well-thought out listing page, with easy to pick options... unlike eBay. Try and go down the AA approach to listing or if not have an (eBay) turbo-lister type feature where you can set up templates.

Safecoat
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Posts: 93
From: Austin, TX
Registered: Sep 2007

posted 08-31-2010 10:00 PM     Click Here to See the Profile for Safecoat   Click Here to Email Safecoat     Edit/Delete Message   Reply w/Quote
There are two types of sellers, those who sell occasionally and those who sell continually. Both types are important, especially on a small auction site, because you don't want to go several days or weeks with only a few sporadic listings.

One way might be to have a yearly or 6 month fee (not sure how much) say just for an example, $200.00 up front for unlimited listings & no final value fees for sellers who plan to list continually. For those who only plan to list items occasionally they would have the choice to pay a listing & final value fee for each item.

The seller could choose which way to pay, a big sum up front and list as much as they want or fees per each item.

Just a thought.

fredtrav
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Posts: 1673
From: Birmingham AL
Registered: Aug 2010

posted 09-14-2010 12:27 PM     Click Here to See the Profile for fredtrav   Click Here to Email fredtrav     Edit/Delete Message   Reply w/Quote
Great idea. I found Astro-Auction just a couple of weeks prior to its closing. I had not been collecting long, mainly books and found it a great site.

I hope you can do something similar.

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